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Privacy Policy

Last updated: June 25, 2026

Tapkoi ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our website at tapkoi.com and purchase our products.

1. Information We Collect

Information you provide

DataWhenWhy
Business name, Google review linkPersonalization formTo create your custom kit
Business logoPersonalization form (optional)To print on your card and stand
Full name, shipping addressPersonalization formTo deliver your order
Email addressStripe checkoutTo send order confirmation and shipping updates
Payment informationStripe checkoutTo process your payment

Information collected automatically

When you visit our website, we may collect standard web server logs including your IP address, browser type, pages visited, and referring URL. We use this information to maintain and improve our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your order
  • Personalize and manufacture your kit
  • Send order confirmations and shipping updates
  • Respond to your questions or support requests
  • Improve our website and products
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Services

We use the following third-party services to operate our business:

  • Stripe - Payment processing. Stripe collects and processes your payment information under their own privacy policy. We do not store your card details.
  • Google Fonts - Web fonts loaded from Google's servers. Google may collect usage data per their privacy policy.

4. Data Storage & Security

Order and personalization data is stored securely on our servers. We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.

We retain order data for as long as necessary to fulfill our business and legal obligations, including warranty support (up to one year after delivery) and accounting requirements.

5. Cookies

Our website does not use tracking cookies or third-party analytics cookies. If we introduce cookies in the future, we will update this policy and provide appropriate notice and controls.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access - Request a copy of the personal data we hold about you
  • Correction - Request correction of inaccurate information
  • Deletion - Request deletion of your personal data
  • Portability - Request your data in a structured, machine-readable format

To exercise any of these rights, email us at hello@tapkoi.com. We will respond within 30 days.

7. Children's Privacy

Our products and services are intended for business owners and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

8. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request its deletion. We do not sell personal information. To make a request, contact us at hello@tapkoi.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at:

hello@tapkoi.com

© 2026 Tapkoi Terms of Service